After years of helping international companies build their teams in North Macedonia, I've seen firsthand how this small Balkan country has transformed into a hidden gem for businesses looking to...
Beyond Borders
Honest Recruiting and Interviewing: No Marketing, No Fluff
Let's talk about hiring like human beings instead of HR robots spouting buzzwords. This article is for anyone who's ever stared at a pile of resumes wondering how everyone claims to be a "results-driven team player with excellent communication skills" yet somehow...
Building a Sales Team: Hard Truths and Outsourcing Solutions
Let's cut to the chase – this article dives straight into the nitty-gritty of building a sales team that actually delivers results. No fluff, no theoretical frameworks, just the professional realities of what it takes to create a revenue-generating machine that...
Why Outsource Medical Billing and Coding to Eastern Europe?
Medical billing and coding is the backbone of healthcare revenue management – it's the process of translating every medical procedure, diagnosis, and treatment into standardized codes that insurance companies can process and pay for. Without accurate coding,...
Accounting Practices Compared: Why Eastern Europe Outsourcing Wins
In our article on the Best Countries for Accounting Outsourcing, we highlighted key destinations and their advantages – from India's cost efficiency to the Philippines' English proficiency. But here's what we've discovered after working with businesses across four...
Customer Service vs. Customer Success vs. Operations: What’s the Difference
At some point, "customer service" got rebranded as "customer success." In a few years, there'll probably be another buzzword floating around boardrooms. But here's the thing: underneath all the corporate jargon, businesses are still judged by one simple metric – how...
How to Hire Offshore Software Developers in 2025
You've read about offshore destinations, weighed the benefits, and decided offshore software development team is right for your business. Now comes the real challenge: actually hiring the right software developers. This article serves as your next step – a practical...
Offshore Software Development: Unlock Global Talent for Your Business
Let's clear something up right away: offshore software development and outsourcing aren't the same thing, though people use them interchangeably all the time. Outsourcing is about delegating work to external companies (they could be next door or across the globe),...
How to Outsource Software Development: A Complete Guide
You have a software company, and after many sleepless nights and countless team meetings, you've decided to outsource part of your development work. Maybe your in-house team is drowning in feature requests, or perhaps you need specialized skills that would take months...
Finding Your Ideal Nearshoring Destination: The Strategic Guide to Global Talent
Looking for ideal nearshoring destination, but not sure where to start? Whether you're actively searching for the right partner or just gathering intel, this guide will walk you through everything you need to know about nearshore outsourcing—from why it’s gaining...