Start outsourcing pre-vetted employees comfortable and familiar to work with

Nestled in the vibrant heart of South East Europe, Macedonia is emerging as a premium outsourcing hub. As traditional BPO centres become increasingly saturated and overpriced, Macedonia stands out as a strategic location, offering foreign companies an untapped pool of well-educated staff with geographical and cultural proximity to Western markets.

Population:
2,065,000 (2021)

Capital City:
Skopje

Currency:
Macedonian Denar

Timezone:
CEST

Other Language(s):
English, German, French

Ease of Doing Business:
Very Easy

Payroll Frequency:
Monthly

BPO / IT Employment:
~350,000 (2024)

Skill Strengths:
Digital Marketing
Customer Service
Accounting
Software Development
Technical Support
Sales
Architecture
Administration and Logistics

Cost of Living Index
$ Low

Meet some of our Client Staff

Why Outsource to Macedonia?

Highly qualified English speaking professionals

Macedonian workers proactive by nature and rapid learners requiring minimal oversight. These teams embody a Western corporate culture, fostering an environment where open communication is valued, and constructive feedback is not just accepted but welcomed.

Backed by high European quality, you’ll have the advantage of reliable and long-term staff tenure, reducing the typical costs and operational disruptions associated with high turnover rates.

Strong education

Macedonia boasts a robust educational system, highlighted by a young workforce where over 85% possess Bachelor’s or Master’s degrees, predominantly in STEM fields.

Annually, the country produces over 50,000 university graduates across various disciplines, including more than 30,000 new graduates trained in cutting-edge fields like IT, development, product management, and digital marketing.

The talent pool is also rich in bilingual professionals fluent in German and French, making it an attractive hub for global businesses seeking diverse and skilled talent.

Stability and remote infrastructure

Macedonia has a robust remote working infrastructure backed up by a reliable internet service boasting 99.99% uptime with no extreme weather events. The IT BPO sector experiences a steady 11% annual growth, supported by a pool of skilled professionals keen on remote opportunities.

As a NATO member, Macedonia benefits from a stable political climate. Accessibility is streamlined with visa-free entry for Americans, EU, and British nationals.

The country adheres to strict data privacy and GDPR-compliant employment practices, ensuring client data security. Connect guarantees a swift 3-day payroll processing and onboarding, assuring ‘Ready to Work’ status promptly.

Outsource employees who feel like a natural extension of your team for half the price!

Outsource employees closer to home with a strategic time zone

We source and place staff who cover standard and 24/7 working hours in the USA and EU. Enjoy more face time and flexibility with your remote team.

Offices opening soon!

Frequently asked questions

Do you do part-time roles?

Yes.

How quick can I hire someone?

For simple roles, usually within 2 weeks. For more complex positions, 4-6 weeks.

How does recruitment and interviewing work?

You tell us what you need through a job description, including any cultural or technical needs, and we go out and source and place that individual or team for you. We endorse candidates for your assessment and interview, and you have full control of who you want to go ahead with.

Are your outsourcing workers vetted for quality and reliability?

Yes. We conduct a full recruitment and assessment program on all open positions and candidates. We only endorse candidates to you who meet your technical, cultural and budgetary needs.

What language do they speak and what is the accent like?

Macedonians speak English fluently with a pleasant accent. English is taught in school for 13+ years and is widely accepted as a strong second language. Connect can also source for German and French speaking talent as these languages are taught professionally, with many German and French companies already outsourcing to the region.

What kind of quality can I expect?

Sourcing through Europe ensures you will access and your business will benefit from the highest quality remote staff available. Given the culture, strong education and general worldliness of our talent, you will not notice any drop in quality and output. In fact, you can and should expect more from your remote team with Connect.

Find out if outsourcing is the right fit

Book a no-obligation call today with our outsourcing experts
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